SHIPPING, DELIVERY & RETURNS

ORIGINAL ARTWORKS

Original artworks are sold by invoice.

Your original artwork will be lovingly prepared upon payment of invoice, and will typically be dispatched within 2 weeks.

The cost of delivery is calculated on an individual basis, please feel free to contact studio@cutjenloose to enquire about shipment cost and delivery timescales.

Please note that dependent on delivery method, delivery timescales may vary.

Please note that due to the nature of the sale, returns of original artworks are not accepted. All sales are final.

LIMITED-EDITION PRINTS

Limited-edition prints are available for delivery within the UK only at present. We know that we get a lot of love from Canada and the States (thank you!) and we are working on delivery outside of the UK.

Please feel free to contact studio@cutjenloose to ask any questions about delivery to other countries.

Delivery within the UK is free.

Your limited-edition print will be lovingly prepared upon payment of invoice, and will typically be dispatched within 2 weeks.

Damaged items: Returns are accepted on damaged items only. In the unfortunate event your print is damaged, please contact studio@cutjenloose for further information. Please note that returns are otherwise not accepted and all sales are final.

NON-EDITION PRINTS

You can purchase non-edition prints directly on our website.

Delivery is free within the UK, delivery to other countries is calculated at checkout.

We price non-edition prints at the lowest price possible, and allow shipping costs to be calculated at checkout. We believe this allows you to understand the separate product and shipping costs, and you can be assured delivery fees are not hidden within product prices.

Please note that Taxes may be applied upon entry to the destination country (your country), these will be requested by the Courier. These fees are also known as customs charges, duty fees, import tax, etc. You are responsible for paying these taxes upon entry.

Your item will be prepared upon payment, and will typically be delivered within 5 working days. Items being delivered outside of the UK may take a little longer and upon payment of any Taxes applied upon entry.

Damaged items: Returns are accepted on damaged items only. In the unfortunate event your print is damaged, please contact studio@cutjenloose for further information. Please note that returns are otherwise not accepted.